What is the 3G Fall Detector?
Who should have one?
How does it work and what happens when the alarm goes off?
How will my contacts know if I need help?
When the alarm is activated through a fall detection, your listed contacts will receive a text message with your name and a help me request as well as your GPS location on a google map link with a pin drop. They can call your device to check if you are conscious, and alert 000 with your location if they cannot hear you talk.
What if I set it off by accident?
What does my Contact do when they receive my alert?
Are you a monitoring service?
Does it use a Mobile Phone Network?
Can I change the numbers?
Can I have 000?
Is it Waterproof?
How big is it?
How does the Fall Detection work?
How do I set up the SIM card?
How do I install this device?
How do I know how much credit I have left?
The ALDImobile $15 PAYG (pay as you go) prepaid credit that has a 12 month expiry, does not offer an auto-top up at this time, so you will need to check it. They do have monthly options available with an auto-top up, however most people prefer the more cost effective $15 annual payment option.
How long will the battery last?
I’m worried that the battery would go flat and I wouldn’t know?
What happens if the listed contacts have voicemail enabled?
Can people call me through my pendant and can I call out even if it’s not an emergency?
Do you charge any ongoing fees or subscriptions or contracts?
How is it delivered?
We utilize Australia Post Express Post yellow parcel satchels. We include this as a part of our great offer. We will text you your tracking number so that you can track your parcel. Once we lodge your parcel with Australia Post, they are responsible for your delivery and unfortunately we cannot give them special instructions. If you are not there to receive it, the Postie may leave it in a safe location or take it back to the Post Office for collection.
How long until I get my device?
I still need help as my question was not answered
Please phone us on 0434 093 118 during business hours or email email@example.com