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Have you ordered a Medi Alarm? We require extra information.
We can program your emergency contacts before we ship your alarm.
Medi Alarm 24/7 Monitoring
Please fill out form for our monitoring team.
This will ensure emergency services have all the information they need to respond fast and effectively.
We are a registered National Disability Insurance Scheme (NDIS) provider. As such, you have the right to make complaints about our services and supports at any time. If you want to make a complaint, we want to help you to make it quickly and easily, and without stress. We will do our best to deal with any complaint fairly and quickly. The NDIS laws make us keep records about complaints so they can check that we are following the law and doing a good job for NDIS participants.
NDIS Incident Management & Reportable Incidents Policy
For more information about our NDIS Incident Management and Reportable Incidents Policy please download.
NDIS Complaints Management & Resolution Policy
For more details about Complaints Management and Resolution Policy please click below to download.