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General Questions Medi Alarm

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  • General Questions Medi Alarm

Don’t see a particular question on our list?

Feel free to email us at or call our support line at 1300 66 53 22

We are open Monday to Friday from 9.00am until 5.00pm aest

Medi alarm is purely an online business, we can offer alot more savings to our customers.

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We use express yellow bags for all of our products, except smaller items will travel by normal australia post, please allow up to 5 days for delivery on some items.


We offer a 14 money back gaurentee, if our products are returned to us in that time , in perfect condition no marks etc. A refund will be issued. Less postage and handling this is made up of $20.00 .

Medi alarm will offer programming of the landline device for no charge, however the 3G GPS fall detector a charge of $49.00 is payable. We’ll programme and organise the device ,

Unfortunately no however our products are very user friendly, a detailed pdf is availalble for download on our website.

Absolutely please send us an email, and we’ll send out some brochures, you can feel confident in us . Medi alarm is an approved NDIS provider now.