What is the Medi Alarm PRO 4G Fall Detector?
Who should have one?
How do I order?
What is the difference between the 4G and the 3G?
Why should I choose Medi Alarm?
Can I claim this on my NDIS?
Do I need the NBN or WIFI or a mobile phone?
How do I wear the Medi Alarm?
How does it work and what happens when the alarm goes off?
How will my contacts know if I need help?
What if I set it off by accident?
What does my Contact do when they receive my alert?
Are you a monitoring service?
Does it use a Mobile Phone Network?
It has a 12 month expiry. Generally this will be more than enough to last you the 12 months, as this is for emergencies only. Please see table ALDImobile Recharge in the FAQ for the breakdown of typical costings. When you place an order, our team will set the included SIM card up for you and apply prepaid credit, we will then email you the login details with instructions on how to check on and top up the prepaid credit in the future.
Alternatively, if you do not want this brand, please advise our team as the Medi Alarm PRO 4G can take any SIM card – although those costs may be higher.
Can I change the numbers?
Can I have 000?
Is it Waterproof?
How big is it?
How does the Fall Detection work?
How do I set up the SIM card?
How do I install this device?
How do I know how much credit I have left?
The ALDImobile $15 PAYG (pay as you go) prepaid credit that has a 12 month expiry, does not offer an auto-top up at this time, so you will need to check it. They do have monthly options available with an auto-top up, however most people prefer the more cost effective $15 annual payment option.
How long will the battery last?
I’m worried that the battery would go flat and I wouldn’t know?
What happens if the listed contacts have voicemail enabled?
Can people call me through my pendant and can I call out even if it’s not an emergency?
Do you charge any ongoing fees or subscriptions or contracts?
How is it delivered?
We utilize Australia Post Express Post yellow parcel satchels. We include this as a part of our great offer. We will text you your tracking number so that you can track your parcel. Once we lodge your parcel with Australia Post, they are responsible for your delivery and unfortunately we cannot give them special instructions. If you are not there to receive it, the Postie may leave it in a safe location or take it back to the Post Office for collection.