The Medi Alarm Watch is easy to learn and even easier to use. Perfect for anyone who finds technology difficult. Compatible with Aged Care funding if available.

With a simple press of the SOS button or when a fall is detected, quickly initiate a two-way phone conversation on the watch for immediate assistance. Enjoy crystal-clear audio during conversations. GPS location is sent in a separate text message that can be viewed on Google Maps.

24/7 Monitoring includes a complimentary/free 4G Telstra SIM, ensuring functionality anywhere with mobile reception. Ensures safety wherever you are, not just at home.

Stay connected and monitor your loved ones GPS location in real-time through SMS or the dedicated Mobile App.

Dimensions:
45mm x 45mm x 13mm.

Weight:
36 grams – without wristband
54 grams – with wristband

Operation Temperature:
20 to +80 degrees Celsius

Network Compatibility:
Operates on any network, the included free Telstra SIM has the best coverage in Australia.

🚚 Free Express Shipping
Free express shipping with Australia Post arrives in 2 to 5 days.

📞 Lifetime Customer Support
Call us anytime within business hours or email us for support. In emergencies simply press your SOS button to speak to our 24/7 monitoring team.

🛡️ 30 Days Risk Free
It’s okay to change your mind, just give us a call within 30 days after your watch arrives to let us know. Then return the watch to us and we can refund you.

🔄 Free Return
We can email or post you a paid return postage label.

🤝 1-Year Warranty
In most cases, we can replace your device if needed. Please see our terms & conditions.

🔔 Fall Detection
When a fall is detected the watch vibrates and voice alerts with “A fall has been detected” for 10 seconds. During this time the user can cancel if it was a false alarm. The watch then makes phone calls to up to 8 emergency contacts, one by one, until someone answers. They can then talk to the wearer and arrange to get help. The GPS location is received via SMS and can be viewed on Google Maps.

🚨 SOS Alerts
When the SOS button is pressed for 2 seconds, SOS is activated. If the button was pressed accidentally you can cancel by pressing the blue button. The watch then makes phone calls to up to 8 emergency contacts, one by one, until someone answers. They can then talk to the wearer and arrange to get help. The GPS location is received via SMS and can be viewed on Google Maps.

🚿 Showerproof IP67
Waterproof but not chemical proof. Soapy water may damage the water-resistant seal over time and void warranty. We include a free shower bag, put the watch in the bag and wear the bag around your neck during a shower.

☎️ Two Way Calling
The watch has crystal clear 2-way audio, the same as putting a regular phone on speaker. You can talk into the watch to provide more details of your situation. Up to 4 whitelisted contacts can be allowed to call the watch anytime. It will ring twice to alert the user before answering automatically.

📶 SIM Plans & Service
The watch works anywhere with Telstra reception, not just in the home. The Telstra SIM inside the watch enables unlimited emergency calls & texts. Telstra 4G / 4GX LTE has the best mobile coverage in Australia. The watch operates independently, an all-in-one self contained device, meaning you do not need anything else for the watch to work. No need for base stations or other technology such as Landline, NBN, Mobile Phone, Internet, or WiFi – all you need is the watch and our Telstra SIM. The included Telstra SIM is free with 24/7 monitoring, or $70 per year without monitoring, cancel anytime.

🔵 Bluetooth
Optimises battery life. The charging dock includes a Bluetooth beacon that tells the watch when it’s at home. The watch then does not have to work as hard to find the real-time GPS location which boosts the battery life. Please leave the charging dock at home when traveling and use the included travel charger.

🔊 Voice Alerts
Voice prompt alerts to notify you of low battery, SOS activation, fall detection, or when turning the device off or on. Suitable for those with impaired vision.

⚡ Smart Battery Life
From our tests, with normal usage, the battery lasts around 16 hours up to a maximum of 2 days with minimal use. Battery life is boosted in the home with the Bluetooth charging dock. Voice prompt alerts to notify you of low battery. Please charge for one hour per day

👟 Live GPS Tracking
Instant and precise GPS location access by sending a simple text message to the watch’s phone number.
The watch will auto-reply with a link to Google Maps, displaying the wearer’s location with an accuracy of approximately 2 meters. When the SOS button or a fall is detected, a text message is automatically sent displaying the wearer’s location.

🌍 Historical GPS Tracking
Use the app to see the user’s GPS locations over time on a map.

🕒 24/7 Monitoring
Professional 24/7 monitoring in emergencies. The watch calls our team directly and connects you with an experienced professional for peace of mind. We contact your chosen emergency contacts directly, or 000, depending on the circumstances or your specific requirements with impressive response times.

✅ Whitelist Contacts
You can whitelist up to 4 contacts who will then be able to call the watch and speak to you at any time. The watch will automatically answer the incoming phone call. All other phone numbers are blocked to avoid telemarketers and scam callers. You can also make calls to specific people from the watch. This list is disabled by default, but can be enabled upon request. Swipe left to bring up the list of contacts. Swipe up and down through the list and then press on their name to call.

⛔️ Geofence Alerts
Wandering management. Define boundaries with geofencing and receive alerts when your loved one enters or exits specific areas. Ideal for those at risk of wandering and getting lost. Use the Mobile App to set a perimeter around your chosen address with a distance from 300m to 5km. Receive alerts when they enter or exit the area

🔇 Silent Call Mode
Call for help discreetly by enabling silent mode. Pressing the SOS button will send a silent call to our monitoring team who can then listen in to what is happening. Our team can respond depending on the situation or your custom preferences, for example, by using a code word.
Call 1300 665 322 if you need this feature

📲 Free App
The app is not necessary, and we recommend using SMS to see the GPS location or change settings as it is much simpler and easier than installing and using the app. If you are technologically savvy and prefer the app you can install it by scanning this QR code or click here.

While our watch shares similar sensors to other watches on the market we do not recommend relying on this technology, always consult with a doctor.

We require a waiver to be signed which acknowledges Medi Alarm cannot provide any assistance or advice regarding these features as Medi Alarm cannot provide medical advice.

Read our extended user guide or give us a call to access the following features.

✅ Whitelist Contacts | 👣 Step Counter | 🔇Silent Call Mode | 💖Heart Rate | 🩸 Blood Pressure | 🌡️ Body Temperature | 🩸 Blood Oxygen | 😴Sleep Monitor | 💊 Medication Reminders | ⏰ Alarm Clock

Click here to find and download our user guides.

📄Quick Start Guide

📖User Guide

📒Extended User Guide

📱App Download IOS + Android