Testimonials

Name

Stars

Review

Date

Michele F

⭐⭐⭐⭐⭐

I was so pleasantly surprised by the response to my problems with Aus post bungling my MediAlarm order. Very straightforward people to deal with, and trustworthy products as well.

Nov 2022

Carol Jenkins

⭐⭐⭐⭐⭐

Mum had a fall and broke & dislocated her hip - was on the floor for over 4 hours before she was able to call for help. Six weeks later, she now wears a monitored Medialarm constantly and yes, there have been a few false alarms, I feel better with mum being alone at home as I know the team will talk to her or ring me if there are any perceived problems

Nov 2022

David

⭐⭐⭐⭐⭐

First-rate service from the phone conversation to delivery of the Medi alarm all charged, preset, and ready to wear. Highly recommend Medi Alarm.

Nov 2022

Kerrylee Stokes

⭐⭐⭐⭐⭐

I rang Medialarm and was greeted by a lovely receptionist who happily explained the item I was needing and another I inquired about very professionally.

Oct 2022

Chris Keating

⭐⭐⭐⭐⭐

Items were dispatched rapidly, and work exactly as they should! Pain-free transaction from start to finish...

Oct 2022

Greg Turner

⭐⭐⭐⭐⭐

An excellent product and service by an Australian company.

Sep 2022

Pete

⭐⭐⭐⭐⭐

I needed to find something for my elderly parent who was getting confused with her medication even though we had set up a Webster's Pack but she was still having trouble. I decided to invest in this machine and it has been brilliant. She no longer thinks about her medication, she takes it when the machine tells her to. Very easy to program and very quick postage. Couldn't be happier.

Sep 2022

Jen Griffin

⭐⭐⭐⭐⭐

Excellent service, with support and very fast delivery.

Aug 2022

Gordon Menzies

⭐⭐⭐⭐⭐

We found Andrew to be most helpful and he assisted with the initial setup. There was only one minor hiccup, the lock box for the keys was left out of the original purchase package. Andrew fixed it straight away. Would highly recommend MediAlarm to anyone looking for a medical alarm for their loved one. Ian Menzies

Aug 2022

Manfred Agostini

⭐⭐⭐⭐

The Medialarm was purchased for a close friend utilizing the NDIA, having the medi alarm has eased my mind regarding any Falls that my friend is susceptible too. We have had a couple of false alarms where the medi alarm was moved in a jerking downward motion. I might add, my friend has chosen the wrist band attachment, seeing he has a pacemaker and the lanyard is not appropriate. I'd rather the sensitivity of the device than not. If I have any concern is the recharging of the device daily, good thing is if you forget to recharge the Medi Alarm it sends a message saying the battery requires charging.

Aug 2022

Douglas

⭐⭐⭐⭐⭐

I inherited an alarm and was pleasantly surprised by the excellent knowledgeable service I received from Medialarm when I wanted to take over the unit for myself. The people I spoke with were extremely helpful and arranged quick deliveries for the accessories I needed. I can highly recommend this company

Jul 2022

Lyn Spencer

⭐⭐⭐⭐

Brilliant solution for helping my husband reliably take his multiple medications in the correct amount & at the right times each day. Very easy to set up. Unfortunately he has also developed rapidly progressing dementia, so the big green 'PRESS' button which is used to open the whole device, not the dispensing window, has caused some ongoing confusion. Overall, well worth the $ investment

Jul 2022

Diane Liley

⭐⭐⭐⭐⭐

Received Medialarm quickly as it was urgent to get it working for my Mum. My niece has set it up and says it is working very well. Accidentally paid for Medialarm twice but was rectified efficiently. Thank you. Diane Liley.

Jul 2022

Tania Lamble

⭐⭐⭐⭐⭐

The product was sent by post promptly and Dad has found it easy to use. When we accidentally set the alarm off the support we received was very quick and very patient!

Jul 2022

Judy Aird

⭐⭐⭐⭐

Very impressed with this device. I found it easy to get it organized for use. The elderly gentleman wearing it finds any technology difficult so it will be interesting to see how effective it will be if and when he needs to contact us or has a fall. We have tested it and we were pleased with how it works.

Jul 2022

Robin Sen

⭐⭐⭐⭐⭐

Received it last week and got helpful advice on the help line. Also checked it by pressing the emergency button and got straight to call center and explained it was just a test. All good so far.

Jun 2022

Maxine Milton

⭐⭐⭐⭐⭐

It was easy to order & quick delivery.

Jun 2022

Gordon Brown

⭐⭐⭐⭐⭐

Recently purchased auto pill dispenser. It has been fantastic for my 95-year-old mother. No more confusion. Easy to use and has removed the stress of whether she has taken the right meds at the right time.

Jun 2022

Helen

⭐⭐⭐⭐⭐

Arrived quickly. Very easy to set up. Perfect for elderly mum with memory issues.

Jun 2022

Linda Epps

⭐⭐⭐⭐⭐

Thank you for prompt delivery... so far I ve not had to use the alarm... but just knowing that it s there at night gives me more peace of mind...

Jun 2022

Colin Pavey

⭐⭐⭐⭐⭐

Excellent service and reminders services.

Jun 2022

Sarah Lang

⭐⭐⭐⭐⭐

Excellent quality and arrived extremely quickly. Thank you.

Apr 2022

Laurel Hopkins

⭐⭐⭐⭐⭐

I was more than happy with the support of the guy that helped my grandson on the phone not many would be as supportive as he was in helping to find the solution to my medi-alert, thank you

Apr 2022

Julia A

⭐⭐⭐⭐⭐

Great product, very fast delivery.

Mar 2022

Paul Ellis

⭐⭐⭐⭐⭐

Recently purchased a Medialarm for my father. Very impressed with the delivery timeframe, the product and the associated service. Happy to highly recommend.

Mar 2022

Susie

⭐⭐⭐⭐⭐

Hi There, this alarm is giving me more security because my mother is determined to live alone. Thanks

Mar 2022

Marian Cardell

⭐⭐⭐⭐

I feel much safer now with my Medialarm. I live in an isolated area and for some time, I have felt cautious in case anything happened. Now I feel that I am in contact with help if needed.

Jan 2022

Karina Rampson

⭐⭐⭐⭐⭐

Very happy with my purchases. Great customer service and communication. Items arrived within a week, thank you!

Jan 2022

Carol

⭐⭐⭐⭐⭐

My elderly mother lives on her own and now I don t have to worry when she has left her mobile phone somewhere or hasn t hung up properly, I just call her on her Medi alert 🤩🤩🤩🤩🤩

Jan 2022

Ian Green

⭐⭐⭐⭐⭐

I have recently been diagnosed with a heart condition, and as I live alone in a two-storey townhouse, I felt that I should have a system like Medialarm should I experience a heart attack or even fall down the stairs at home. I discussed getting Medialarm with my friends and they felt it was an excellent idea.

Jan 2022

Terry Clarke

⭐⭐⭐⭐⭐

Great prompt professional service!

Jan 2022

Marianna Vallett

⭐⭐⭐⭐⭐

The greatest investment that gives us peace of mind. Thank you to the helpful customer service team in making the setting up process a breeze. We recommend Medialarm to anyone who lives alone and has health or physical challenges.

Dec 2021

Evelyn

⭐⭐⭐⭐⭐

Bought for in-laws. They are happy.

Nov 2021

Linda Bucknall

⭐⭐⭐⭐⭐

Good service.

Nov 2021

Leah Campbell

⭐⭐⭐⭐

My brother who is deaf, non-verbal and has an Intellectual Disability, lives alone and though in an emergency he can contact me via SMS the use of the SOS feature of the MediAlarm enables me to know where he is. This is particularly relevant as it would be unlikely that he would be able to give me his location if he was not at home. Initially he had the MediAlarm on the lanyard (along with a number of other items) so we were getting a number of false alarms. Now that he has the belt clip for his MediAlarm the false alarms have stopped.

Nov 2021

Melissa Reeves

⭐⭐⭐⭐⭐

Quick and Easy process from order to delivery

Nov 2021

Michelle

⭐⭐⭐⭐

Alarm purchased for our elderly mother. I m impressed with the ability to have it work not just at home, the GPS location, it s lightweight, easy to wear and easy for her to operate and recharge. Arrived promptly. We have had 2x fall alerts when mum bent to take her shoes off too quickly!! Medialarm reset sensitivity, good to chat to on the phone and prompt assistance. So far all good and very happy with our choice of alarm

Nov 2021

Customer

⭐⭐⭐⭐⭐

Good price and sharp service. Product is excellent and good quality.

Oct 2021

Katalin V

⭐⭐⭐⭐⭐

Excellent transaction, great product, fast delivery. Thank you. I particularly like the charging pod and that I received an SMS when the battery was running out of time.

Oct 2021

Conrad

⭐⭐⭐⭐

Prompt service. Happy customer.

Oct 2021

Denise Evans

⭐⭐⭐⭐⭐

Prompt service. Very helpful.

Sep 2021

Judy Benton

⭐⭐⭐⭐⭐

At this stage, we can only comment on ordering & delivery. Ordering was quick & easy. All questions were answered asap & delivery was timely.

Sep 2021

Veronica Hirst

⭐⭐⭐⭐⭐

Very good service, fast delivery. Recommended.

Sep 2021

Rose Cetot

⭐⭐⭐⭐⭐

Great product, simple and easy to assemble. Very happy with fast delivery. Customer service was very professional and kind, also Support team were more than helpful. Thank you.

Sep 2021

Mary Whittlesey

⭐⭐⭐⭐⭐

Very helpful sales staff. Quick delivery. The pendant was set up perfectly with contacts ready for use. The alarm is easy to use and perfect for the elderly.

Aug 2021

Angela

⭐⭐⭐⭐⭐

Great product. Super fast delivery too.

Aug 2021

Juanita Devries

⭐⭐⭐⭐

The purchase of this system has helped my family in knowing that there will be assistance available should I be in need. Now all I need to do is practice how to alert family.

Jul 2021

Bob Gallagher

⭐⭐⭐⭐

Excellent service thank you.. bob g..

Jul 2021

Sue

⭐⭐⭐⭐⭐

Easy set up and functionality. Good product for the price.

Jul 2021

Benjamin Rudder

⭐⭐⭐⭐⭐

Prompt assistance and clear instructions provided on operational issues.

Jun 2021

Dianne

⭐⭐⭐⭐

Very pleased with the product which suits our needs. Had a small problem with the online order but a phone call one week later was attended to immediately and the product was dispatched straight away.

May 2021

Nick Kvassay

⭐⭐⭐⭐⭐

Great service and good product, well done.

May 2021

Karina Donaire

⭐⭐⭐⭐⭐

As my finger strength and mobility is limited, I called the customer support number to help me change contact details and to check up the 'date/time/GPS coordinates' showing in text messages. The customer support team was EXCELLENT and provided me with practical and friendly assistance. Thank you.

May 2021

Jenny Nelson

⭐⭐⭐⭐⭐

Excellent prompt service and very helpful staff.

May 2021

Richard

⭐⭐⭐⭐⭐

Found the product was good.

May 2021

Jenny Mitrevski

⭐⭐⭐⭐⭐

Love this product. Many more features than the alarms that go through a monitoring system. Great to know you can speak directly to the wearer unless they are unconscious. Also love the fall detection function. After sales support has been very helpful. Highly recommend this product

May 2021

Johanna Langedijk

⭐⭐⭐⭐⭐

Great service. Quick supply. Instructions easy to follow.

Mar 2021

Susan Kinder

⭐⭐⭐⭐⭐

Staff were extremely helpful. The device arrived very quickly. My sister wears it all the time and has needed to use it recently and it worked perfectly. Extremely satisfied.

Mar 2021

Sandra Impiazzi

⭐⭐⭐⭐⭐

Very good response with delivery in 3 days from order. The unit is easily booted up with my 91-year-old aunt having done it by the time I saw it! It s quite touchy but works a treat. I wish the lanyard was adjustable as it is too long in some instances. I highly recommend the medialarm.

Mar 2021